Hard Rock Riviera Maya Heaven Section ★★★★★

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Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Mexico

➤ Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive | Quintana Roo

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Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site.

The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided.

The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing.

Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'.

There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive.

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Room choices in Hard Rock Riviera Maya Heaven Section

Hard Rock Riviera Maya Heaven Section Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Wardrobe or closet, Alarm clock
View View
Outdoors Beachfront, Private beach area, Garden
Kitchen Coffee machine
Room Amenities Socket near the bed, Clothes rack
Activities Bicycle rental, Live music/performance, Themed dinner nights, Beach, Tennis equipment, Water park, Evening entertainment, Nightclub/DJ, Entertainment staff, Diving, Cycling, Games room, Hot tub, Golf course (within 3 km), Tennis court
Media & Technology iPod dock, Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink Fruits, Wine/champagne, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Valet parking
Reception services ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities
Safety & security CCTV outside property, CCTV in common areas, Smoke alarms, Safety deposit box
General Pet bowls, Adult only, Minimarket on site, Air conditioning, Wake-up service, Heating, Soundproofing, Car hire, Laptop safe, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Outdoor swimming pool Open all year, Pool with view, Salt-water pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs
Wellness Yoga classes, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Hard Rock Riviera Maya Heaven Section Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children are not allowed.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.

When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hard Rock Hotel Riviera Maya Heaven Section

Hard Rock Hotel Riviera Maya- Heaven Section ()

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Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hard Rock Riviera Maya Heaven Section. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hard Rock Riviera Maya Heaven Section?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hard Rock Riviera Maya Heaven Section?

Free private parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Hard Rock Riviera Maya Heaven Section

Beachfront, Private beach area, Garden

What languages are spoken at Hard Rock Riviera Maya Heaven Section?

English, Spanish

What are the general services offered at Hard Rock Riviera Maya Heaven Section?

Pet bowls, Adult only, Minimarket on site, Air conditioning, Wake-up service, Heating, Soundproofing, Car hire, Laptop safe, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Hard Rock Riviera Maya Heaven Section?

Pets are not allowed.

What is the check-in time at Hard Rock Riviera Maya Heaven Section?

From 15:00

What is the check-out time at Hard Rock Riviera Maya Heaven Section?

Until 12:00

100% real reviews of Hard Rock Riviera Maya Heaven Section

If you have any questions regarding the facilities or services provided at Hard Rock Riviera Maya Heaven Section, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Heaven Section
Great experience
It was a great experience and great costumer service.
The spa service was faster than the 60 minutes it supposed to last for my facial and my body massage 60 minutes for each one or at least that’s what the service says ,the other thing was the hot tub in my room it was spitting rust and the water turns yellow when you turn it on. But apart from those small details, the service was great ,the food ,the people etc I would definitely recommend this hotel .
8,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Heaven Section
Great place to vacation
Relaxing placeanything
8,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Heaven Section
Very Good
The food was amazing
There room was a little bit old and seems like wasnt taking care as much as it should be.
9,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Heaven Section
Wonderful
Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot, like most of the hotels. Hotel had program for every night - live bands, music, shows etc. Good location, very close to Tulum and Playa del Carmen, we used the taxi only. They had nice small swimming areas next to cliff. First we missed the long sand beach to swim in waves but after visiting beach in Cancun we were glad to see different options about the beaches.
We had all inclusive and they had excellent room service 24/7, but they did not serve coctails with alcohol to the room, it was possible to order only food, soft drinks and beer to the room. They said it will be with extra cost, but we did not get the information how much it will be, or which number to use for the order. So, I think we were drinking less coctails as we wished, and instead bought some from local shops to the room. Since hotel is located on quite big area, bars were quite far from our room.

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